If you’re not currently using social media channels as a customer service tool, you’re missing out [Read More]
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Latest news, best practices, & emerging trends in social media
If you’re not currently using social media channels as a customer service tool, you’re missing out [Read More]
If you’re looking to social media as a way to boost your online marketing initiatives, there has [Read More]
Customer service used to be sitting on hold for 2 hours before finally talking to a human being who [Read More]
Becoming a social business doesn’t happen overnight. After all, just launching a new Facebook page [Read More]
One of the hottest digital marketing trends over the past 18 months has been the rise of chatbots. [Read More]
Most small businesses never realize the full value of #hashtag marketing strategies. Many of them [Read More]
The marketing process starts from the product to customer service. Big data analysis and use can be [Read More]